Last updated: January 2026

These Terms and Conditions govern your use of https://nosurgeride.com and the taxi booking services provided by Nosurge Ride. By using our website or submitting a booking request, you agree to these terms.

1. About Nosurge Ride

Nosurge Ride operates as a third-party taxi booking service. We do not own vehicles, employ drivers, or provide transportation services. All transport services are supplied by independent, licensed taxi and private hire operators.

2. Use of the Website

You agree to use our website lawfully and not to misuse our services. You must ensure that all information provided during the booking process is accurate and complete.

3. Bookings

• All bookings are subject to availability and acceptance by third-party operators

• We reserve the right to decline or cancel bookings where necessary

• Booking confirmations do not guarantee journey completion by a specific driver

4. Fares and Payments

• Fares are displayed or communicated at the time of booking

• Payments are processed securely via third-party payment providers

• Additional charges such as waiting time, tolls, or parking may apply depending on the operator

5. Cancellations and Refunds

• Cancellation and refund policies may vary depending on the taxi operator

• Any applicable cancellation terms will be communicated at the time of booking

• Nosurge Ride is not responsible for refunds issued by third-party operators

6. User Responsibilities

You agree to:

• Provide accurate booking and contact details

• Behave respectfully towards drivers and operators

• Comply with all applicable laws and regulations

7. Liability Disclaimer

• Nosurge Ride acts solely as an intermediary between customers and taxi operators

• We are not liable for delays, service failures, accidents, or disputes arising from the transport service

• Nothing in these Terms limits liability where such limitation is prohibited under UK law

8. Complaints

Complaints relating to the transport service should be raised directly with the taxi operator. Website or booking platform issues may be reported via our website contact options.

9. Intellectual Property

All content, branding, logos, and materials on nosurgeride.com are the property of Nosurge Ride or its licensors and may not be used without written permission.

10. Termination

We reserve the right to suspend or terminate access to our website if these Terms are breached.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated Terms.